Avaya VoIP Monitoring

Availability and performances of Avaya Aura and IP Office collaboration tools

Monitoring of all Avaya VoIP infrastructures

ServicePilot has more than a dozen technology packages dedicated to Avaya communication technologies. These packages enable the automated collection and monitoring of Avaya components as well as the customisation of dashboards and associated maps.


Monitoring of all Avaya VoIP infrastructures

Monitoring of UC activity and call quality

The monitoring of activity and call quality helps to understand the service delivered. Activity analysis gives a better understanding of usage and anticipation of needs, as well as the impact of volume on telephone performance.


Monitoring of UC activity and call quality

Capacity planning and trend analysis

Capacity planning and trend analysis allows you to analyze usage, performance or other metrics over time. This allows us to anticipate needs based on past trends and drastically reduce the impact on performance when an incident occurs.


Capacity planning and trend analysis

Call analysis to facilitate troubleshooting

Avaya technology allows you to have real-time analysis of communications and immediately detect service degradation. Integrate this data into ServicePilot to analyze it with ServicePilot's features: mapping, dashboards, Machine Learning, Alerting...


Call analysis to facilitate troubleshooting
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For a company like ours, telephone and email are crucial. We absolutely need to avoid any service interruption.

Avaya infrastructure Analysis with ServicePilot

Quality

MOS, jitter, latency, lost packets for each conversation, user and per zone including most degraded hops.

Aura

Complete architecture Communication Manager, System manager, Session Manager, …

Trunks

Real time monitoring of the SIP trunk load and capacity planning

Inventory

Inventory of resources, phones, firmware and licenses

Free installation in a few clicks