Skype for Business on Premise monitoring

From call performance to role performance

Analysis of usage and quality of service provided to users

Make sure that all applications in the collaboration environment meet the business needs. Poor quality VoIP and video can quickly discourage employees from joining a new unified communication solution. Analyze users' behavior with their collaboration solution.


Analysis of usage and quality of service provided to users

Collection and monitoring of all Microsoft KPIs for Skype

Collect Skype role data and monitor their performance levels using KPI recommended by Microsoft to optimize productivity and improve proactivity.


Collection and monitoring of all Microsoft KPIs for Skype

Dashboards and decision-making support interfaces

Measured performance and service level statistics can be accessed from either web dashboards or customizable PDF reports, allowing you to maintain the unified communications infrastructure in optimal conditions.


Dashboards and decision-making support interfaces
4.jpg

ServicePilot gives us the ability to analyze the usage of all our equipment. We made substantial savings and the ROI on the tool was clear for all to see.

Skype for Business infrastructure Analysis with ServicePilot

MOS

Volume and quality CDR collection (duration, MOS, jitter, latency…) for each conversation and conference.

Roles

Microsoft Skype for Business (Front-End, Back-End, Edge, Mediation, SQL, …)

KPI

Performance analysis through the key indicators KPI recommended by Microsoft

Trunks

Real time monitoring of the SIP trunk load and capacity planning.

Free installation in a few clicks